We know that navigating the health insurance world can be stressful. Educating yourself about options and policies will help you make the best decisions for you.
Look at your insurance provider’s website to see what kind of coverage you will have for services and procedures. It’s a good idea to have your written policy on file, so request a copy if you don’t have one. A case manager is often available to you—just call the phone number on your insurance card and ask. This person is likely to be a nurse or social worker, and she or he can help you coordinate your medical needs and provide support.
Your policy should answer all of the questions in the list below, but if the answer isn’t obvious, ask! Your case manager should be able to answer these questions and more, and it never hurts to double-check. You are your own best advocate.
Sometimes doctor’s offices or insurance companies mess up, and patients are billed incorrectly or charged for things that should be covered. Create a dedicated folder for a copy of your written policy, correspondence from the health insurance company, claim forms and bills. You should also document any phone calls you have with your provider, including a date, time and summary of the call. This way, you’ll be able to review and provide any documentation.
The Affordable Care Act requires individuals to obtain health insurance and helps people obtain coverage through exchanges and subsidies. If you don’t have coverage, it adds more complex challenges, but you do have options.
The National Breast and Cervical Cancer Treatment Act helps uninsured women who are eligible pay for breast cancer treatment. Find out how the program works in your state. You can also contact your State Department of Insurance to see what they offer. Most states offer a “guaranteed issue” individual health plan that you can enroll in regardless of your health, age, gender or other factors that might predict your use of health services.
You can also talk with an oncology social worker or a financial counselor at your medical center. These professionals may be able to help you determine your eligibility for public assistance like Medicaid or Medicare, or help you arrange a financial plan that works for you.
Other non-profits offer resources, too: the Cancer Legal Resource Center has a telephone assistance line and a ton of online tools to help you understand your insurance options, along with other legal issues. NeedyMeds, Inc. and Partnership for Prescription Assistance can help you apply for prescription medication assistance.
Remember, we are always here to help, and you can reach us at 877.972.1011 or firstname.lastname@example.org.
Medicare is an insurance program for people older than 65, but it can also cover younger people if they are determined to be disabled. You would be eligible to receive Medicare 24 months from date of disability. Even with Medicare, you may have to pay for premiums, deductibles and copayments.
Medicaid is a state program helping low-income people of all ages pay their medical bills. The program covers almost all medical costs, and eligibility requirements vary by state.